FAQ

The following is a list of frequently asked questions about Hotel Resol Nagoya.
If you have any questions that are not answered below, please contact the hotel.

About Accommodation

01About Front Desk Assistant

QWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 10:00.
QCan I leave my luggage before check-in or after check-out?
Yes, it is possible. Please feel free to contact us.
QWhat time do I have to check in? Is there a curfew?
If your check-in time is after midnight, please contact the hotel.
There is no curfew.
QCan I send my luggage to the hotel prior to my stay?
It is possible. Please fill in your check-in date and name in the destination field.
QDo you have a cleaning service?
Yes, we do.
Please bring your laundry to the front desk by 9:00 AM, it will be ready after 7:00 PM on the same day.
(closed on Sundays and holidays).

02About Accommodations with Children

QCan I sleep with my child?
Only preschool children (0~6 years old) are allowed to stay with one accompanying adult at no additional charge. Please note that bedding for children are not provided.
QDo you have cribs?
We do not provide cribs.

About Room amenities

QIs Wi-Fi available?
Wi-Fi is available in lobby and all guest rooms. (free of charge)
QDo you have non-smoking rooms?
All rooms are non-smoking. Smoking booths are located in the lobby on the 2nd floor.
QWhat amenities are available?
Towel / Bath towel / Shampoo / Conditioner / Body soap / Hand soap / Body towel / Bath salt / Toothbrush set / Razor / Nightwear / Slippers / Hairbrush / Mineral water / Tea set
  • *Some of the above are available at the amenity bar in the lobby.
QWhat room amenities are available?
Bed / Bath / Toilet with Bidet / Washstand / TV / Refrigerator / Wi-Fi / Air conditioning / Internal telephone / Electric kettle / Hair dryer / Mobile phone charger
QPlease tell me about the available rental items.
Blankets /Humidifier /Air purifier /Hair iron /Iron /Pants press

About Facilities and Services

QI would like to add breakfast to my plan.
Please make a reservation for a room plan including breakfast or apply at the front desk upon check-in.
QDo you have meeting rooms?
Yes, we do have meeting rooms. For more information, please refer to the "Meetingroom" page.
QCan I use the Internet in the meeting room?
Yes,it is available. (Wi-Fi / free of charge)
QAre vending machines and ice makers available?
Available on B2F. (Ice Marker / free of charge)
QIs there a laundromat?
Available on B2F. (Washing and drying / 500 yen per use)

About Access and Parking

QWhat is the nearest station?
Nagoya Station on JR, Meitetsu, Kintetsu, and Subway are the nearest.
QHow to get there from Nagoya Station?
Get off at the from "Sakura-dori Exit" of JR Nagoya Station, head straight towards the International Center along Sakura-dori.
Our hotel is located on the left side along the street, next to Junkudo Bookstore and SoftBank Shop.
Alternatively, you can take the U8 exit from the underground shopping area "Unimall" and you will find the hotel right in front of you.
QWhere is the nearest interchange?
Please use the "Nishikibashi Exit" or the "Meido-cho Exit" on the Nagoya Expressway as exits.
The entrance is the "Meieki Entrance."
QHow long does it take from Chubu Centrair International Airport?
The travel time between Meitetsu Nagoya Station and Chubu Centrair International Airport is approximately 28 minutes by the Meitetsu μ-SKY and 35 minutes by the Limited Express.
QDoes have a parking lot?
We have an affiliated parking lot near the hotel, and no advance reservation is required.

-Affiliated Parking Lot "Unimall Parking"
4-5-26 Meieki, Nakamura-ku, Nagoya-shi, Aichi
TEL 052-586-2511

[Parking Fee]
Overnight stay from 15:00 to 10:00 the next day: 1,700 yen per night (tax included)
Overnight stay from 17:00 to 10:00 the next day: 1,100 yen per night (tax included)

[Vehicle Restrictions]
Height 2m, width 2m, weight 2t

  • *We will provide a discount on the parking ticket, so please present your parking ticket at the front desk. Payment will be processed at the front desk.
  • *The gate is locked from 23:00 to 7:00 the next day, and no entry or exit is allowed during this time.
  • *Entry and exit are not allowed within the overnight fee (additional charges apply each time).
  • *The hotel is located just outside the U8 exit of the Unimall.

Other

QIs there a convenience store nearby?
A convenience store is located within 1 minute walking distance from the hotel.