The following is a list of frequently asked questions about Hotel Resol Stay Akihabara.
If you have any questions that are not answered below, please contact the hotel.

About Accommodation

QWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00.
This may vary depending on the accommodation plan, so please contact the hotel for more information.
QCan I extend my stay?
Extensions are available until 2:00 PM at a rate of 1,000 yen per room per hour (tax included).
  • *Please note that extensions may not be available depending on the availability on the day.
QCan I have meals in my room?
We do not offer room service. Please consider using convenience stores or services like Uber Eats. Our front desk can also provide information about nearby dining options.
QHow can I store my valuables?
We do not have safes in the guest rooms. However, if you wish, you can complete the necessary procedures at the front desk, and we will store your valuables in our safe.
QCan I send a parcel?
We accept parcel shipments at the front desk. We have shipping boxes available (for a fee) as well as shipping labels, so please feel free to inquire.
QCan I send my luggage to the hotel prior to my stay?
For advance parcel delivery, please send your package with the following information written on the label: "Guest Name", "Phone Number" and "Check-in Date". Your parcel will be handed over during the check-in process.
QCan I leave my luggage at the front desk before check-in?
We are happy to store your luggage at the front desk before and after check-in. Please feel free to ask.
QDo you accept credit cards?
QCan I exchange foreign currency?
Sorry, we do not provide currency exchange services.
QCan I sleep with my child?
Only preschool children are allowed to stay with one accompanying adult at no additional charge. Bedding for children are not provided, so please check the bed width carefully before making a reservation.
QPlease tell me about the use of crib.
Sorry, we do not provide cribs.

About Rooms and Facilities

QWhat is the room size and bed size?
Bed size varies by room type. Please refer to the "Guest Rooms" page for details.
QCan I connect to the Internet in my room?
All rooms are equipped with wireless LAN, and you can use it for free.
QPlease tell me about the available rental items.
We provide blankets, Humidified air cleaner, hair irons, irons and trouser presses for rent.
  • *The number of rental items is limited.Please feel free to inquire at the front desk.

About Property amenities

QI would like to add breakfast to my plan.
Sorry, we do not provide breakfast.
QAre there vending machines available?
There is a soft drink vendor corner on the 5th floor. (alcohol is not available)
QIs there a laundromat?
The laundromat (3 washing machines and 3 dryers) is located on the 5th floor.
QIs there pay-per-view TV programming available?
Sorry, we do not provide paid broadcasting services.

About Access and Parking

QDoes the hotel have a parking lot?
We do not have parking facilities and there are no affiliated parking lots available. Please be aware of this in advance.
QHow do I get to the hotel from the nearest station?
A 3-minute walk from the Central Ticket Gate of JR "Akihabara" Station.
A 3-minute walk from Akihabara Station on the Hibiya Line or Iwamotocho Station on the Toei Shinjuku Line.


QIs there a convenience store nearby?
A convenience store is located within 3 minute walking distance from the hotel.