The following is a list of frequently asked questions about Hotel Resol Trinity Naha.
If you have any questions that are not answered below, please contact the hotel.

About Accommodation

QWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00.
This may vary depending on the accommodation plan, so please contact the hotel for more information.
QCan I extend my stay?
Extensions are available up to 3:00 pm at 1,000 yen per hour per room (tax included).
  • *We may not be able to provide the service depending on the situation on the day.
QCan I have meals in my room?
Room service is not available. You may use the restaurant on the 1st floor, or we can provide information on nearby dining options.
QHow can I store my valuables?
We do not have safes in the guest rooms. However, if you wish, you can complete the necessary procedures at the front desk, and we will store your valuables in our safe.
QCan I send a parcel?
We accept parcel shipments at the front desk. We have shipping boxes available (for a fee) as well as shipping labels, so please feel free to inquire.
QCan I send my luggage to the hotel prior to my stay?
For advance parcel delivery, please send your package with the following information written on the label: "Guest Name," "Phone Number," and "Check-in Date." Your parcel will be handed over during the check-in process.
QCan I leave my luggage at the front desk before check-in?
We are happy to store your luggage at the front desk before and after check-in. Please feel free to ask.
QDo you accept credit cards?
QCan I exchange foreign currency?
Sorry, we do not provide currency exchange services.
QCan I sleep with my child?
For under elementary school age, no additional charge is incurred for bed-sharing. As bedding is not provided, please confirm the bed width carefully before making a reservation.
QPlease tell me about the use of crib.
Sorry, we do not provide cribs.

About Room amenities

QWhat is the room size and bed size?
Bed size varies by room type. Please refer to the "Guest Rooms" page for details.
QCan I connect to the Internet in my room?
All rooms are equipped with wireless LAN, and you can use it for free.
QPlease tell me about the available rental items.
Blankets / Humidifier air purifier / Hair iron / Iron / Pants press
  • *The number of rental items is limited.Please feel free to inquire at the front desk.

About Facilities and Services

QI would like to add breakfast to my plan.
For Hotel Resol members, we offer it at 1,400 yen, and for non-members, it is available at 2,000 yen. If you are interested, please inform the front desk upon your arrival.
QIs there a store?
Sorry, we do not have a store.
Please ask the front desk staff for directions to a nearby souvenir store.
QAre there vending machines available?
Soft drink vendor corners are located on the 6th, 10th and 13th floors. (Alcohol is not available).
QIs there a laundromat?
A laundromat (washing machine and dryer) is located on the 13th floor.
QIs there pay TV available?
Sorry, we do not provide paid broadcasting services.

About Access and Parking

QDoes the hotel have a parking lot?
The hotel's multistory parking lot is available from 3:00 pm to 11:00 am the following morning for 1,500 yen per car per night.
Please refer to the parking information on the "Access" page.
QHow do I get to the hotel from the nearest station?
3-minute walk from Exit 2 at Yui Rail Asahibashi Station


QWhat are the nearby sightseeing spots and restaurants?
It is a 10-minute walk to Kokusai-dori, where many souvenir stores and restaurants are located.
QIs there a convenience store nearby?
A convenience store is located within 2 minute walking distance from the hotel.