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Specified Commercial Transaction Law

Seller Resol Co., Ltd.
Representative Representative Director
Site name Resol Hotels
Address 12th Floor, Nishi-Shinjuku Mitsui Building, 6-24-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
Methods of accommodation reservation Reserve through the Resol Hotels official website
Reservation completion time the reservation completion notice is displayed on the screen.
  • *In the case of pre-payment by credit card, the reservation is considered complete when the credit card payment is successfully processed.
Prices reservation site.
  • *For more information, please refer to the details of each accommodation plan.
Charges other than the product price When accommodation tax or bathing tax is applicable, it will be charged separately.
Payment timing and methods Pre-payment: Credit card payment at the time of reservation completion
On-site payment: Payment at the front desk in cash or by credit card
Cancellation policy The day before check-in: 50% of the accommodation fee
On the day of check-in: 100% of the accommodation fee
No-show without notice: 100% of the accommodation fee
  • *For more information, please refer to the separate cancellation policy outlined in the accommodation terms for each hotel.
  • *The conditions may differ depending on the plan you have reserved.
  • *For group reservations, separate regulations may apply, and cancellation fees may be charged accordingly.
Regarding Refunds Refunds after the stay are not provided.
Contact information Call each facility or send an email to the address listed on the web page for each facility.